We are so happy to take care of our clients again! With that being said, I thought I would take a few moments to inform you of how we are working hard to protect you.
(As of April 11, 2022)
We are so happy to take care of our clients again! With that being said, I thought I would take a few moments to inform you of how we are working hard to protect you. The CDC guidelines are constantly changing, and in addition to this, we also have several other governing boards that provide recommendations and guidance. As you can imagine with most bureaucratic agencies, they do not always align which means we have to find ways to interlock these variables conducive to our business. At times, the guidance you see on our website may not be fully updated to the latest. We will try to stay on top of it as frequently as our web service will allow.
First and foremost we recommend that you are vaccinated including boosters when applicable. Some may not be able to do so either based on medical circumstances or by choice. We do not require at this time that you have to validate your vaccinations.
If you are feeling sick and demonstrating symptoms of COVID please make sure that you notify us as soon as possible. Waiting until the day of your appointment could still result in a same-day cancellation fee if you have a history of canceling last minute or not showing up for your appointment. That does not mean to infer that you should show up to your appointment when you are sick to avoid the fee. The right answer is to notify us 24 hours in advance of your appointment and sooner whenever possible. Also, take care of yourself by being tested even if it is a home test so you can demonstrate self-care to protect yourself and to others in the community around you.
If you do come to our spa and are sick, our staff is going to ask you if you have been tested for COVID. At this time, you would need to validate your test date and result. If you have not tested you will be asked to do so. In either circumstance, staff may ask you to leave without being treated. Please respectfully comply as our staff members are only trying to keep the environment safe.
We also ask that you notify us as soon as possible when you have tested positive for COVID. This is not just to provide us with the opportunity to fill your canceled appointment, but due to the fact that we have to consider the risk to clients and staff’s overall health & safety. We may need to take additional measures if your diagnosis has been within two (2) weeks since your last appointment with us. Some examples of additional measures include COVID-specific cleaning/disinfecting, fogging devices for the environment, and potentially shut-downs.
Staff is required to wear masks. Clients are asked to wear masks in the common areas such as the lobby or in our platform vibration room. If our numbers spike at anytime, then it will be required to be worn in the common areas. It is recommended that you bring a mask with you so you can comply if necessary. In the procedure rooms, you may remove them if you are vaccinated. If not, then the ask is to continue to wear your mask unless your specific procedure requires removal. For your protection and the protection of our staff, you will be asked to comply with their request. Please honor these requests as they are only trying to keep the environment safe and manage all of the various client concerns and differences of opinions as respectfully as possible.
Finally, please be aware that we have purchased two special devices that connect to both HVAC systems that ultimately destroy viruses and bacteria which does include the COVID virus and has a 97% effective rate.
Please keep yourself and others around you safe.
Pete & Barbara